Managed IT: Pricing

NuManIT™ Management Plan LevelClient System Desktop/LaptopsServersFirewall/Security or Switch or RouterClient Services
Included in plan
Monthly Cost

Standard
$19.00/system

  • Asset and inventory tracking

  • System and Windows event log monitoring

  • Automated health reports
$99.00/system

  • Asset and inventory tracking

  • System and Windows event log monitoring

  • Automated health reports
$39.00/System

  • Asset and inventory tracking

  • Monthly reports

  • Automated health reports

  • Firmware updates


    • License tracking and reporting

    • Hardware and software acquisition support

    • $5.00 off hourly services rate
    Monthly Cost

    Premium
    $39.00/System

    All Standard Plan Features plus…

    • Patch management

    • Unlimited phone support

    • Unlimited remote support

    • On-Site Support

    • Hardware vendor service coordination (warranty dispatch)

    • Desktop optimization

    • Hardware/System change notification

    • Priority response escalation for after hours support.
    • Antivirus software management

    • Malware software management
    $299.00/System

    All Standard Plan Features plus…

    • Patch management

    • Unlimited phone support

    • Unlimited remote support

    • On-Site Support

    • Server/Network Antivirus software management

    • Server/Network Malware software management

    • Hardware vendor service coordination (warranty dispatch)

    • Desktop optimization

    • Hardware/System change notification

    • Server/Network administration and maintenance

    • MS Exchange maintenance and administration

    • Server optimization and tuning

    • Priority response escalation for after hours support.

    • System/Network outage recovery services

    • Remote backup management (of existing resources).
    $49.00/System

    All Standard Plan Features plus…

    • Unlimited phone support

    • Unlimited remote support

    • On-Site Support

    • Notification of failure/outages

    • Hardware vendor service coordination (warranty dispatch and license maintenance)

    • Weekly Reports

    • Content filter configuration

    • IPS/Gateway AS configuration

    • Off-site settings management
    All Standard Plan Features plus…

    • Provide issue analysis

    • Track issues through resolution assist with systems and budgetary planning

    • Serve as technical liaison to other vendors

    • Regularly scheduled status meeting

    • $20.00 off hourly services rate
    Monthly Cost

    Premium Plus
    $49.00/System

    All Premium Plan Features plus…

    • Antivirus software

    • Malware software

    • Microsoft Office software
    $Quote/System

    All Premium Plan Features plus…

    • Microsoft Server and Application Software
    Not Applicable
    Add-on Services
    Managed on an hourly fee basis
    • On-site support.

    • Depot and On-site system application and settings configuration

    • System/OS upgrades

    • After hours support calls

    • Non-Warranty hardware repair

    • Depot (at NuOz) new hardware build-out and basic configuration of system OS
    • On-site support.

    • Depot and On-site system application and settings configuration

    • System/OS upgrades

    • After hours support calls

    • Non-Warranty hardware repair

    • Depot (at NuOz) new hardware build-out and basic configuration of system OS
    • On-site support.

    • Non vendor related troubleshooting

    • Replacement unit configuration (depot)

    • Depot (at NuOz) firewall configuration

    • Project work

    • Application or system research

    • POC Planning

    • Software testing

    • Initial system or software package image creation

    • Project documentation

    • Proof-of-concept work

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